Checking the Status of a Cryptocurrency Transaction
All cryptocurrency transactions take place on a ‘Blockchain’. Every transaction has its own reference number, called a ‘Transaction ID’ (also referred to as a TXID or Hash).
You will need the Transaction ID if you wish to check the status of a transaction, or if you are required to provide proof of sending.
You will find the Transaction ID in the wallet app that you used to send the funds. Just browse the transaction and look for a long string of letters and numbers (64 characters to be precise) like this:
If you cannot find it, contact your wallet app for support.
Note: Don’t confuse your wallet address with the Transaction ID. Wallet addresses are much shorter than TxIDs.
Locating Your Transaction on the Blockchain
There are hundreds of Blockchain Explorers out there, and which one you use will depend on the cryptocurrency that was sent.
We recommend the following:
For Bitcoin, Bitcoin Cash, and USDT (OMNI) transactions: Blockchain.com
For Ethereum and USDT (ERC20) transactions: Etherscan
For Cardano transactions: Cardanoscan
For Litecoin transactions: Litecoinblockexplorer
Simply visit the relevant Blockchain Explorer site, copy the 64 character Transaction ID into the search box, and hit ‘Enter’.
You’ll then see all the details of your transaction, including the from and to wallet addresses, the amount, fees, and how many confirmations the transaction has.
If there are any problems with the transaction, you will see details of the errors here too.
Reach out to our dedicated 24/7 support team ([email protected]) and we’ll be more than happy to help!
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