General
Trading Questions
Which instruments can I trade?
We offer over 60 cryptocurrency pairs, FX, Gold and Indicies. We have also recently added Oil to our portfolio.
MT5 Platform Questions
Which trading platforms do you offer?
We use the Metatrader 5 platform.
Troubleshooting
I've lost my login details for the MT5 Platform
You can retrieve your account number and password in your Client Portal. You can also reset your password anytime via the Client Portal.
Risk Disclosure: Trading cryptocurrencies or any other financial instrument involves a significant level of risk and may result in a total loss of your investment. You should consider carefully whether investing in Bitcoin or any other instrument offered by CryptoAltum is appropriate to your financial situation. CryptoAltum only accepts deposits in Cryptocurrencies. By trading with CryptoAltum you acknowledge your understanding of this risk disclosure and your agreement with the Terms and Conditions.